《致歉并附解决操作指示,涉电子板或主板瑕疵处理》
Subject: Apology for the inconvenience caused and solution for the issue
Dear [Recipient],
I am writing this email to express my sincere apologies for the inconvenience caused due to the issue you have been facing with our product. We understand how frustrating it can be when things don't work as expected, and we are committed to resolving this issue as soon as possible.
Our technical team has provided a solution to the problem, and we have attached the operating instructions for your reference. We hope that this solution will resolve the issue you have been facing. However, if the problem persists even after following the instructions, it may be due to a defect in the red electronic board or the main board connected to it. In such a case, we recommend replacing the faulty component.
If you need to replace the defective product, please fill out the return authorization form attached to this email. We promise to return or repair the product as soon as possible and request that you send the defective product back to us as soon as possible.
Once again, we apologize for the inconvenience caused and assure you that we are committed to providing you with the best possible service.
Please let us know if you have any further questions or concerns.
Best regards,
[Your Name]
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